Are employees and volunteers at your animal shelter not as happy and productive as they could
be? A recent nationwide survey of sheltering organizations found that a written job description could be the key to turning that around.

In the fall of 2012, Maddie's Institute^SM conducted an online survey of executive directors, employees and volunteers from companion-animal care organizations across the country about their training and development of employees and volunteers.

Tip number one from the survey summary:

Job or service descriptions provide an opportunity to give concrete clarity regarding
expectations, build engagement and drive accountability and performance of each worker
throughout their career with you. Think of them as living documents – to be updated
regularly – which directly link to training and performance evaluation.

You can read more here, and view or download a PDF of the entire survey report here.

Additional resources:

Sample job descriptions for employees (PDF)

Sample job descriptions for volunteers (PDF)