February 23, 2021
Categories: Customer Service, Policies and Procedures

When it comes to losing or finding an animal, there’s nothing more frustrating than not knowing how to get it home quickly. An animal shelter’s website is often the first place people search, so it’s important that yours provides the correct tips and information.

So, what makes a great lost and found website (or page) when it comes to pets? Michelson Found Animals has put together an easy-to-use one sheet highlighting some of the top characteristics. You can find it located on the No Place Like Home Challenge Resources page.

First and foremost, it says that all content should be easy to find, located no more than two clicks away from your site’s homepage. If possible, they advise you to create links/tabs on your main page that link directly to “I lost my animal” and “I found a lost animal” resources. Separating each category will quickly help offer viewers information on their specific needs.

While it might seem obvious, your website should be regularly audited to ensure the information is current, remains valuable, and all links are still working.

To learn more about what makes a great lost and found website to help return more pets home, including behaviors to keep in mind, tone and helpful forms to create, view and download the one-sheet today!