April 28, 2026
Categories: Research, Announcements, Continuing Education

We’re excited to share that The Go-To Guide for Animal Services from Team Shelter USA is now available for download!  This guide is a high level summary resource for all things animal well-being and relevant for both non-profit and municipal leaders. And, it’s free #ThankstoMaddie!

Below is an excerpt from the report:

Animal services departments, whether housed within government or contracted to nonprofit partners, are often asked to solve complex social, public-health, and safety challenges with limited budgets, aging infrastructure, outdated ordinances, and intense public scrutiny.

Too often, local leaders inherit systems that were designed decades ago, systems built around reaction rather than prevention, shelter intake rather than community solutions and enforcement rather than support. This guide was created for the people tasked with changing that and includes high level summaries of programming and processes along with resource links.

If you are a city or county manager, mayor, councilmember, budget officer, attorney, law enforcement, or department head responsible for animal control and/or sheltering, or a non-profit animal welfare organization with municipal responsibilities and contracts, these pages are meant to give you a concise, data-driven roadmap for building an animal welfare system that is fiscally responsible, operationally efficient, legally sound, and aligned with modern community expectations.

One user on Maddie’s® Pet Forum shared, “For non-profit shelters like ours, free, comprehensive, and authoritative resources like this are invaluable. It’s perfect for daily operations, staff training, and even communicating with municipal leaders, and it answers so many of the questions we get asked all the time.I’ve already downloaded it and shared it with my entire team. This is such a fantastic resource-thank you again!”

Download the free guide today!