Recent changes to how Facebook treats posts by pages in their followers’ newsfeeds may spell trouble for animal organizations.

It’s not possible to help animals by being rude, short, mistrustful, or unkind to people. That’s the message of a recent ASPCA Pro webinar on customer service in animal shelters.

Enrichment and stress reduction for shelter dogs will keep them healthier and happier. That means reduced costs and better adoption rates. Want to know how to get there?

Keeping up with Facebook changes can take a lot of time, but some make a big difference in how successful shelters and rescue groups will be in promoting their pets. One recent change is defintely worth some attention. "I used to recommend a fairly light posting schedule for most Facebook pages, even as infrequently as… Learn More

Dr. Nicole Olynk Widmar, an agricultural economist specializing in farm business management and decision-making, has turned her expertise to helping animal shelters make better financial decisions.

Pets with health challenges are becoming increasingly easy to find homes for, thanks to social media. That's the word from a number of San Francisco Bay Area shelters interviewed for a recent East Bay Express article: One could come to optimistic or not-so-optimistic conclusions about why disabled pets are growing in popularity. But most adoption… Learn More

The majority of people who work in animal shelters report they commonly have more work to do each day than they’re able to get done and are frequently required to do other staffers’ work as well as their own.

Animal shelter employees and volunteers experience feelings of emotional burnout in their work — so much so that many of them consider quitting.

Do you want to start a neuter-return program to help community cats in your town, but aren’t sure how to begin?

If you want your supporters to help your animal organization, you need to stop talking so much.