This dauntless group of people refused to give up on blind, elderly dog

Blind, diabetic, lethargic, and sporting a hairless body and adrenal tumor. Sound like an easy dog to find a home for? Add in her senior status, and the prospects could daunt the most dedicated shelter, rescue group or adopter. Fortunately for Roo, a whole lot of dauntless people came together to create an Adopt a… Learn More

Does using the language of retail devalue shelter pets?

When animal shelters and rescue groups talk about “promoting” pets available for adoption, or adopting “two for the price of one,” does that choice of language reduce pets to the level of a commodity? At a daylong workshop presented by Maddie’s Fund® at Animal Care Expo several years ago, Bonney Brown, then Director of the… Learn More

Where Are They Now? Happy endings for the toughest dog adoptions!

Few things spell more trouble for shelter dogs than fear and biting. In honor of the last week of Adopt a Shelter Pet Dog Month, here are the stories of Bubba and Casper, two dogs who found their happy endings thanks to medical and behavioral care — and above all, #ThanksToMaddie! Bubba You’d never want… Learn More

Where Are They Now? Dog adoptions that broke the rules

Will people adopt a one-eyed hard luck pet? And what kind of adoption group places a Siberian Husky who’s already been returned by one adopter… into a new home in an apartment? The answers are “You bet!” to the first, and “We did!” to the second. In celebration of Adopt a Shelter Dog Month, here… Learn More

Defining ‘customer service’ in animal shelters and rescue groups

The phrase “customer service” doesn’t always roll off the tongue of people in animal adoption circles. The people we interact with are adopters, not customers, and the pets in our care aren’t a product or service, but living beings. Right? Of course that’s true. But it doesn’t mean we can’t serve pets better, and save… Learn More

Where Are They Now? The happy adoption story

Have you ever shared a pet who needed a home on social media, or asked someone else to? Ever wonder what ended up happening with the pet you were trying to help? Few things keep us going like knowing we’re making a difference for animals, so in celebration of Adopt a Shelter Dog Month, Maddie’s… Learn More

Shelters and rescue groups: Is it time to take the fear out of FeLV?

Animal organizations have done a pretty good job of destigmatizing FIV-positive cats, and adopters have begun welcoming them into their families in larger numbers than could have been imagined 20 years ago. But cats who test positive for feline leukemia (FeLV) don’t fare as well in the hands of adoption groups. Is it time to… Learn More

Changing how you post ‘urgent’ pets to Facebook gets more lives saved

Is your shelter or rescue group’s “urgent pets” page on Facebook doing more harm than good? That’s what Don Jennings wondered when he took over as Executive Director of San Antonio Pets Alive! (SAPA!), and saw the chaotic, often disruptive nature of the comments on the organization’s “SAPA Urgents and Adoptables” page. “SAPA! was formed… Learn More

Adopting a second cat can make your resident feline happier and healthier

September is Happy Healthy Cat Month, and the CATalyst Council wants you to consider heading to the shelter and adopting your solo feline a friend. From the campaign website: Think about getting another cat. Cats are social animals, so you might want to consider visiting the shelter and adopting a another cat. They love to… Learn More

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